Privacy Policy

Last updated: May 2022

This policy explains what you can expect from us and what we need from you in relation to your personal data. Please read this carefully as this policy is legally binding when you use our Services. Check the Customer Agreement for the meaning of defined words (those with capital letters).

For the purpose of the relevant data protection regulations, Atlas Consulting B.V are the “data controller” of your information. We are located at Hendrik Figeeweg 1-P, Haarlem, The Netherlands. If you have any questions about how we protect or use your data, please contact us.

1. How do we protect your personal information

1.1 We are serious about guarding the security of your personal information and use a secure server to store your personal information. All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using Transport Layer Security technology.

1.2 As you will know, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data during transmission, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

1.3 We restrict access of your personal information to those employees of Lettergun who have a business reason for knowing such information. We continuously educate and train our employees about the importance of confidentiality and privacy of customer information. We maintain physical, electronic and procedural safeguards that comply with the relevant laws and regulations to protect your personal information from unauthorised access.

2. Information we may collect from you

We may collect and use the following data about you:

2.1 Information you give us.

(a) You may give us information about you when you sign up to use our service, e.g. when you provide us with your personal details, such as your name and email address. This also includes information you provide through your continued use of our Services, participate in discussion boards or other social media functions on our Website or App, enter a competition, promotion or survey, and when you report a problem with our Services. The information you give us may include your name, address, e-mail address, phone number, financial information (including credit card, debit card, or bank account information), payment reason, geographical location, social security number, personal description and photograph.

(b) In providing the personal data of any individual (other than yourself) to us during your use of our Services, you promise that you have obtained consent from such individual to disclose his/her personal data to us, as well his/her consent to our collection, use and disclosure of such personal data, for the purposes set out in this Privacy Policy.

2.2 Information we collect about you. With regard to your use of our Services we may automatically collect the following information:

(a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

(b) information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Website or App (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our Customer Support number.

2.3 Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide.

For example:

  • Advertising networks, analytics providers and search information providers may provide us with pseudonymised information about you, such as confirming how you found our website;

4. Uses made of the information

We use your information in the following ways:

  • (a) to carry out our obligations and to provide you with information, products and services;

  • (b) to comply with any applicable legal and/or regulatory requirements;

  • (c) to notify you about changes to our Services;

  • (d) as part of our efforts to keep our Services safe and secure;

  • (e) to administer our Services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • (f) to improve our Services and to ensure that they are presented in the most effective manner;

  • (g) to measure or understand the effectiveness of advertising we serve and to deliver relevant advertising to you;

  • (h) to allow you to participate in interactive features of our Services, when you choose to do so;

  • (i) to provide you with information about other similar goods and services we offer;

  • (j) to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you; or

  • (k) to combine information we receive from other sources with the information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

5. Disclosure of your information

5.1 We use your information in the following ways:

  • (a) to carry out our obligations and to provide you with information, products and services;

  • (b) with advertisers and advertising networks solely to select and serve relevant adverts to you and others; and

  • (c) with analytics and search engine providers that assist us in the improvement and optimisation of our site; and 

  • (d) our group entities or subsidiaries

5.2 We may disclose your personal information to third parties:

  • (e) in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;

  • (f) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Customer Agreement and other applicable agreements; or to protect the rights, property, or safety of Lettergun, our customers, or others.
  • (g) in response to a subpoena, warrant, court order, or as otherwise required by law; 

  • (h) to assess financial and insurance risks;

  • (i) to develop customer relationships, services and systems.

6. Where we store your personal data

6.1 The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7. Data Retention

7.1 We will always delete data that is not longer required by a relevant law or jurisdiction in which we operate.

8. Your rights

8.1 You have the right to ask us not to contact you for marketing purposes by contacting us at [email protected]

8.2 You have the right to correct any personal information We hold on you that is inaccurate, incorrect, or out of date.

8.3 You have the right to ask us to delete your data when it is no longer necessary, or no longer subject to a legal obligation.

8.4 You have the right to transfer your personal data between data controllers, for example, to move your account details from one online platform to another.

8.5 Our Services may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility for them. Please check these policies before you submit any personal data to these websites.

9. Access to information

9.1 Subject to applicable laws, you may have the right to access information we held about you. Your right of access can be exercised in accordance with the relevant data protection legislation.

10. Changes to our privacy policy

10.1 Any changes we may make to our privacy policy will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

11. Contact

11.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].